Livingston Cycle Works, LLC
Last Updated: October 13, 2026

​

1. Introduction

Livingston Cycle Works (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our shop, or inquire about our motorcycle repair and maintenance services.

By using our website, you acknowledge the practices described in this Privacy Policy.

​

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Personal Information

• Name

• Email address

• Telephone number

• Information you provide through contact forms, emails, phone calls, or other communications

Motorcycle and Service Information

If you contact us about service or repairs, we may collect information related to your motorcycle, requested services, appointment inquiries, and repair history as necessary to respond to your request or provide our services.

Website Usage Information

When you visit our website, certain technical information may be collected automatically by our website host or other service providers. This information may include your IP address, browser type, device information, pages visited, and general website usage data.

The information collected depends on the website features and technologies in use.

​

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions, messages, and service inquiries.

• Schedule and coordinate motorcycle service appointments.

• Provide motorcycle repair and maintenance services.

• Communicate with customers regarding service requests and repairs.

• Improve our website, services, and customer experience.

• Maintain website security and prevent misuse.

• Comply with applicable legal obligations.

We will use personal information for purposes reasonably related to the reasons it was collected, or as otherwise permitted or required by law.

​

4. Cookies and Tracking Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, understand visitor activity, measure website performance, or improve user experience.

Cookies are small files stored on your device when you visit certain websites. You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

If our website uses third-party analytics or advertising tools, those providers may collect information about your interaction with our website in accordance with their own privacy policies.

​

5. How We Share Information

Livingston Cycle Works does not sell personal information.

We may share information in limited circumstances, including:

• Service providers: With companies that help operate our website, manage communications, provide analytics, or support our business operations.

• Legal requirements: When disclosure is required by law, regulation, court order, or other lawful process.

• Protection of rights: When reasonably necessary to protect our business, customers, website, or legal interests.

• Business operations: When necessary for a business transaction or organizational change, subject to applicable law.

We do not authorize service providers to use customer information for purposes unrelated to the services they provide to us.

​

6. Third-Party Websites and Social Media

Our website may contain links to third-party websites or social media platforms, including Facebook and Instagram. If you follow these links or interact with third-party content, your information may be collected and processed by those platforms under their own privacy policies.

Livingston Cycle Works does not control the privacy practices of third-party websites and encourages visitors to review their policies before providing personal information.

​

7. Marketing Communications

We may use contact information to communicate with customers about service-related matters and, where permitted, shop updates, promotions, or other relevant information.

You may opt out of promotional emails by following the unsubscribe instructions included in the message or contacting us directly.

If we send marketing text messages, additional consent and opt-out requirements may apply. We will handle those communications in accordance with applicable law.

Opting out of marketing communications does not prevent us from sending necessary messages relating to an existing service request or business transaction.

​

8. How We Protect Your Information

We take reasonable steps to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the internet or storing electronic information is completely secure. We cannot guarantee absolute security.

​

9. How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

​

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also request that we stop using your information for certain purposes, subject to legal and operational requirements.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before fulfilling a request.

​

11. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without the required authorization, we will take appropriate steps to address it.

​

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or applicable laws.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of our website after an updated policy is posted indicates your acknowledgment of the revised policy, to the extent permitted by law.

​

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Livingston Cycle Works
Fowlerville, Michigan
Email: office@livingstoncycleworks.com
Phone: 517-219-9003
Website: www.lcwhp.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.